Popzy Bags FAQ: Delivery, Cash on Delivery, Returns and Warranty

Here are quick answers to the questions parents ask us most about Popzy bags.

Where can I buy Popzy bags?

Popzy school bags, lunch bags and pouches are sold on our official website, popzybags.com. For help choosing, message Popzy on WhatsApp.

Who are Popzy bags for?

Popzy makes bags for children aged 3 to 16 — LKG to Class 10. Each age group has its own size range. See the Popzy size guide.

How heavy should my child's school bag be?

India’s School Bag Policy 2020 recommends that a packed bag weighs no more than 10% of your child’s body weight. Our guide shows how to check it at home.

Does Popzy offer Cash on Delivery?

Yes. You can pay with Cash on Delivery or pay online at checkout.

How much is shipping and how long does delivery take?

Shipping is a flat ₹59 per order anywhere in India. Popzy orders are delivered in 3–6 working days. More on our Shipping page.

Can I return or exchange a Popzy bag?

Yes, within 7 days of delivery. The bag must be unused, with tags, in the same original packing cover. Size exchanges are easy — just message us with your order number. Full details: Returns & warranty.

Do Popzy bags have a warranty?

Every Popzy bag comes with a 1-year manufacturing warranty from the date of delivery, covering manufacturing defects. It doesn’t cover normal wear and tear or damage from misuse.

How do I clean a Popzy bag?

Spot clean or gently hand wash with mild detergent and dry in shade. See how to clean a school bag.

How do I track my Popzy order?

Use the tracking link in your shipping email, or see Track your order.

Does Popzy take bulk or school orders?

Yes. Message us on WhatsApp or email popzybags@gmail.com with the quantity and sizes you need.

How do I contact Popzy?

WhatsApp: +91 81369 74559 · Phone: +91 907 494 2568 · Email: popzybags@gmail.com · Contact page